WordPress is an open-source content management system that lets you build and manage websites, blogs and ecommerce stores without writing code. The system runs on a server with PHP and MySQL, and provides a visual editor where you create pages, upload media and publish content. Worldwide, about 43% of all websites run on WordPress, from sole traders to multinationals. For Dutch SMEs, it's an accessible way to get online quickly and make changes yourself without hiring a developer every time.
How WordPress works: themes, plugins and the WordPress core
WordPress consists of three layers. The WordPress core is the basic software you install. A theme defines the look and layout of your site. Plugins add functionality, such as contact forms, SEO optimization or ecommerce store capabilities through WooCommerce. You manage everything through the WordPress dashboard, a clear interface where you log in with username and password. Once you publish content, WordPress automatically generates the HTML pages that visitors see in their browsers. Updates to core, theme and plugins can be installed with one click, although this does require regular WordPress website maintenance to ensure security and speed.
From blog platform to full CMS: the evolution since 2003
WordPress originated in 2003 as a fork of b2/cafelog, a simple blogging system. Developers Matt Mullenweg and Mike Little wanted a user-friendly platform that anyone could use and customize for free. Early versions focused on bloggers, but starting with version 3.0, WordPress grew into a full-fledged CMS with custom post types, menus and widgets. Today, you build corporate websites, portfolio sites and ecommerce stores equally well with it. The open source license means that thousands of developers worldwide contribute to the code, themes and plugins. That makes WordPress flexible, but also requires you to choose carefully which extensions to install.
What WordPress brings to SMBs
For a United States SME, WordPress offers three concrete advantages. First, you can edit content yourself without a developer, which saves time and costs for news items, product pages or team photos. Second, you easily integrate with tools you already use, such as Google Analytics, Mailchimp or your CRM system. Third, you scale along: start with a simple five-page site and expand later with a blog, knowledge base or ecommerce store. A professional web design on WordPress combines speed, findability and conversion, provided you invest in a good theme, solid hosting and regular updates. Our trajectories show that companies that actively manage WordPress management services can, on average, respond faster to market changes than companies with a custom-built system without a CMS.